Privacy Policy

Last updated: June 20, 2025

At Nivia Pimenta Ceramista, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or make a purchase.

1. Information We Collect

We collect personal information when you:

Place an order;
Fill out a contact form;
Subscribe to our newsletter;
Interact with us through social media or at events.

The information we may collect includes your name, email address, phone number, mailing address, and payment details (which are securely processed by our payment service providers).

2. How We Use Your Information

We use your information to:

Process and ship your orders;
Send updates regarding your purchase;
Share news, special offers, and new product launches (with your consent);
Improve your experience on our website.

3. Sharing Your Information

Your personal information is kept confidential. We do not share your information with third parties except:

To process payments;
To fulfill and deliver your orders (shipping carriers and postal services);
When required by law.

4. Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

5. Cookies

We use cookies to enhance your browsing experience, understand user preferences, and provide a more personalized experience. You can manage your cookie preferences through your browser settings.

6. Your Rights

You have the right to:

Access your personal information;
Correct inaccurate or outdated information;
Request the deletion of your personal information from our records.

To exercise any of these rights, please contact us at: [email protected]

7. Changes to This Policy

We may update this Privacy Policy from time to time. We encourage you to review it whenever you visit our website to stay informed about how we protect your information.

8. Contact

If you have any questions about this Privacy Policy or how your personal information is handled, please contact us at:

Email: [email protected]